Why doesn’t the excess condensate filter down the toilet pan?

In a traditional toilet cistern it is common for the overflow to discharge down the toilet pan. This is to draw any problems to the attention of the user to enable it to be rectified. To avoid the possibility of a false alarm we discharge the excessive condensate to waste via a trapped connection, however […]

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How long does it take to refill the cistern?

The filling of the upper chamber is dependent on varying conditions such as the air conditioning setting and how long it is in use for. In normal use, the upper chamber will fill sufficiently during the day therefore negating the use of mains water. The lower 6-litre chamber of the cistern is always full and […]

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How many times can I flush a toilet using just air condensate?

Encore holds 18 litres, which is three times more than a conventional cistern so it would give four flushes to a 4.5 litre toilet. The flush volume can be simply adjusted at installation stage in 0.5 increments to give varying flushes ranging from a 6 litres maximum down to 3.5 litres. The upper chamber is […]

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Is the Encore cistern suitable for the commercial market?

Yes, it is aimed specifically at the commercial market, in particular hotels, villas, apartment blocks, offices, restaurants, leisure facilities and anywhere that has toilets and air conditioning. All rooms that have local air conditioning units, either chilled water or DX gas, will produce condensate which needs to be piped to a local drain point. The […]

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Can Encore cisterns be used all over the world?

Yes. Encore can be used in any concealed toilet, either in a new build application or as a retrofit to existing toilets. Encore has a unique outlet valve which allows the installer to set the discharge volume to suit local legal requirements. Encore complies fully with all UK regulations, which are inline with most other […]

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