There are a number of sensor flush devices which are compatible with the Encore cistern. We recommend Thomas Dudley’s Electroflo sensor.
Read More Category: Operation & Technology
Can a dual flush plate be used with an Encore cistern?
No but there is no need for a dual flush plate because Encore uses a free water supply making it more efficient. Encore’s twin chambers and trap mechanism prevents the entire water contents from being emptied. The amount of water used can also be adjusted from 6 litres to 3.5 litres providing a far more efficient way […]
Read More Can an Encore cistern be used with different bathroom designs?
Encore can be used with all sanitary ware designs and pottery associated with concealed toilets.
Read More Which toilet products can I use with an Encore cistern?
As with most cistern manufacturers, we do not recommend the use of any cleaning products to be placed in the cistern. Such cleaning products can affect the rubber and silicone seals in cisterns leading to premature failure.
Read More Does the Encore cistern require more frequent maintenance than a conventional cistern?
No. Encore has a small filter tray designed to capture any airborne dust or debris, which may be in the air conditioning unit condensate tray. It is easy to remove and can be cleaned by simply rinsing under a tap once a year, if required. Even if the tray is full, it does not prevent […]
Read More Does it come with a warranty?
Yes. For full Terms and Conditions, please click here.
Read More How long will an Encore cistern last?
The Encore cistern will last the same amount of time as a conventional cistern and in normal use this is in excess of 20 years. All the components can be replaced and a number of spares are available.
Read More Is it safe to use condensate from air conditioning in a toilet?
Yes. Encore is tested with Global Environmental Excellence (GENEX). During our tests condensate from air conditioning was found to have a pH of 6.6, which is classed as being in the ‘neutral’ and ‘normal’ range in the pH scale alongside other liquids such as milk. This is completely safe to use for flushing toilets, unlike […]
Read More Can I adjust the volume of water discharged to flush the toilet?
Yes and Encore’s patented technology means it is the only cistern in the world that is able to do this. The cistern is shipped to give the maximum discharge volume of 6 litres but can easily be adjusted to reduce this volume in 0.5 litre increments to a minimum of 3.5 litres.
Read More Can the Encore cistern be retrofitted?
Yes, Encore is designed to be suitable for retrofitting to replace existing concealed cisterns. When considering a retrofit installation care must be taken in ensuring that the existing location can accommodate the dimensions of the Encore cistern which are 485h x 476w x 195d.
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