Full fitting instructions can be downloaded here. Below is a video demonstrating how to install Encore cisterns.Read More
What happens when the Encore cistern is full? Where does the condensate go?
We have incorporated a safety overflow allowing the excess condensate to be connected back to the main drain. As our overflow has a 75mm deepwater seal, no further traps are required allowing an easier connection to the drainage stack.Read More
Does the Encore cistern need to be connected to an air conditioning unit?
Yes. While Encore is designed to be connected to a local air conditioning unit, in offices, it can also be connected to a main condensate drain from a number of air conditioning units as would typically be expected in such an environment.Read More
How long does it take to install an Encore cistern?
The same amount of time as it would take to install a conventional cistern. Another advantage of Encore is its simplicity to use. It only needs the air conditioning drain pipe to be redirected into the Encore cistern.Read More
Can anyone install the Encore cistern?
Whilst anyone can install the Encore cistern we suggest that you consult with a suitably qualified plumber to carry out the installation just as you would with a conventional cistern.Read More
Is it difficult to install the Encore cistern?
No. Encore has been designed so it is as simple to install and requires the same time and skill set as is needed for conventional cisterns.Read More
Can the Encore cistern be used with all types of toilet?
The Encore cistern fits all toilets that have a concealed cistern. They are not suitable for close coupled toilets. It is designed to be installed as a new build item or as a retrofit to existing toilets.Read More